INTERNET　CASINO

Casino Luckymonkey

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This will install internet casino software on your computer!

Enjoy the thrill of gaming and good luck!

FREE

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Safety Concerns
Safe Playing Guarantee
Q How do I know the transactions are secure?
A We use the most sophisticated encryption software created by E-Cash systems to make sure all transactions are one hundred percent secure. If the safety of your credit card information is compromised as a result of its use in the casino, please contact our Customer Service Representatives and they will be happy to assist you.
Privacy Policy
Q Is my real name available for other players to see?
A We will never expose any of your personal information to other players - your privacy is guaranteed.
Q Are you in the practice of selling lists of players to third parties for promotional or other purposes?
A We never sell the names of our players to a third party, for any reason, so you can rest assured that no one will annoy you with random promotional or other offers of solicitation.
Legality of Gambling
Q If I am from the USA or Canada, can I play in your casino?
A You will not be able to play using Real Money chips because our casino is void in the USA and Canada. However, you are welcome to play Off-line using the FREE green Zero chips that are available in all the games.
Q I tried to purchase chips but it said that I am in the USA, will I still get charged?
A No, we have cancelled your purchase request and you will not be charged for the purchase you attempted to make.
Q I do not live in the U.S or Canada. Still, I get a message that I am from US/Canada and therefore am not allowed to participate.
A Please make sure you have given us the correct address when registering in the casino.
Q Is it legal to play in your casino from my country?
A Laws vary from jurisdiction to jurisdiction. We cannot be responsible for the laws in your location. Please contact your local authorities for up to date information on the legality of Internet gambling for your jurisdiction.
Game Fairness and Odds
Q What are your odds?
A All gaming systems are tested continually to ensure that the odds in our casino are the ones typically used in Las Vegas casinos and that all games are totally random.
Contacting Us
Q How do I contact the casino if I have questions or problems?
A We have a number of ways for you to contact our Customer Service Representatives:
You can e-mail your questions to us at casino@casinoresponse.com.
You can also click on the Contact Us button in any game and write to us with all your questions.
Q Do you provide "online chat" support over the web?
A During designated times each day you can also ask your questions LIVE right from the casino to get an immediate answer to your question! When the "Customer Service Representative" appears on the main casino floor, simply click on him to speak directly to one of our Representatives.
Getting Started
Playing On-Line
Q Do I have to call overseas to play at your casino? How do I know I am not calling overseas?
A You do NOT need to call overseas to play in our casino. All you need to do is connect to the Internet in the way you usually do if you want to browse the web. We guarantee that you won't receive any hidden telephone charges as a result of playing in our casino. Our software has no control over your modem's connection to the Internet. To ensure that the modem is not hanging up and dialing another phone number , we suggest that you set the speaker volume on high (in the modem settings) so that you can actually hear the dialing.
Q Do I need to be on-line to play?
A You do not need to be on-line if you are playing with free Zero chips, however, you do need to be connected to our server in order to play with real money chips.
Downloading and Installing Casino software
Q How do I install Casino software?
A Download the state-of-the-art multimedia FREE software for MS Windows 95, 98, NT and 2000 right from our web site. The software comes with complete help system that explains the rules and allows you to begin playing immediately!
To download please follow these instructions:
Click on any one of the Download links in the Download section of our site, or e-mail our customer service with a request for the download .exe file (only 67Kb).
At the prompt select "Save it to disk". Please make sure that you remember the name of the file and where you are saving it.
When the file has been downloaded, double click on its icon in the folder where you saved it. Note: You must still be connected to the Internet in order to finish downloading the software.
Follow the instructions on the screen.
An icon of our casino will appear right on your desktop. Our casino will also be included in your Programs group in the Start menu.
Start our casino and enjoy!
Casino Luckymonkey

Luckymonkey

You are welcome to play with ZERO chips which does not involve any real money or you can play with REAL money for the real thrill and excitement. To purchase REAL chips click on the "Buy Chips" button. To exchange REAL chips back for money click on the "Cash Out" button at any time. All REAL chips are denominated in U.S. dollars. For your privacy and protection all transactions are securely encrypted and kept in strict confidentiality. Sophisticated technology is used to assure that all games behave like casino games with perfectly fine-tuned mechanical and electronic parts. All rules, odds and payouts are identical to those commonly offered in fabulous Las Vegas, Nevada USA.

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